Morning Briefing – 6:30 AM
The day starts early at Advanced Heating, where our team gathers for the morning dispatch meeting. As I grab my coffee, I review the day’s service schedule covering Morgantown, Kingwood, and surrounding areas. What I love about our company is our commitment to being available any time, day or night, with no extra charges for nights and weekends for our priority customer club members.
First Call – 7:30 AM
My first stop is in Cheat Lake for a routine furnace maintenance check. These preventative services are crucial before West Virginia’s notorious winter weather sets in. While working, I explain to the homeowner the importance of regular maintenance and how it can prevent costly repairs down the line.
Emergency Response – 11:00 AM
A call comes in from Star City – a family’s heating system has completely shut down. This is where our “Any Day, Any Time, One Price” promise really matters to our customers. Within minutes, I’m headed their way with all the necessary equipment to handle:
– Diagnostic testing
– System repairs
– Part replacement
– System optimization
Afternoon Installation – 2:00 PM
The afternoon takes me to Westover for a new heater installation. Our team takes pride in providing:
– Professional consultation
– Efficient installation
– System testing
– Customer education
Evening Service – 6:30 PM
Just when I’m wrapping up, we get a call from Fairmont. Being a service provider that doesn’t charge extra for after-hours work means we can help families when they need it most, regardless of the time.
Working at Advanced Heating means being part of a team that genuinely cares about keeping our West Virginia neighbors warm and comfortable, no matter when they need us.
End of Day – 8:00 PM
As I complete my final service report, I reflect on another fulfilling day of helping our community stay comfortable in their homes. Tomorrow brings new challenges and opportunities to serve our valued customers across the region.